Organization Development Quality Improvement Process: Progress Energy's Continuous Business Excellence Initiative
نویسندگان
چکیده
منابع مشابه
Contracting Excellence via Continuous Process Improvement
30 Process improvements to streamline contracting processes are often not undertaken because of the misconception that federal and agency-specific acquisition regulations are impediments. That misconception results from a desire to maintain acquisition integrity through the application of sometimes stringent standards and detailed processes, even when regulations and directives provide guidance...
متن کاملBusiness process improvement: Seven steps to operational excellence
INTRODUCTION Total Quality Management. Six Sigma. Eight Omega. ISO 9000. CMMI. BPMM. SCOR. The number of process improvement frameworks out there is staggering. Where does one begin? What should we believe? Is there a right way and a wrong way? To be sure, we should make a distinction between a framework and a methodology. While a framework provides a foundation typically designed to promote a ...
متن کاملBasic Quality Tools in Continuous Improvement Process
If organizations wish to achieve continuous quality improvement they need to use appropriate selection of quality tools and techniques. In this paper a review of possibilities of the systematic use of seven basic quality tools (7QC tools) is presented. It is shown that 7QC tools can be used in all process phases, from the beginning of a product development up to management of a production proce...
متن کاملUsing Cost of Software Quality for a Process Improvement Initiative
Process improvement in manufacturing sector traditionally starts with calculation of Cost of Quality. Cost of Quality calculation enables identification of the weakest links of the process that requires immediate attention, prioritization of improvement tasks and establishment of a baseline for these tasks. In the software field, process improvement initiatives usually, leave out the cost of qu...
متن کاملBusiness Process Improvement, Business Process Reengineering, and Business Process Management
• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Business Case Studies (JBCS)
سال: 2010
ISSN: 2157-8826,1555-3353
DOI: 10.19030/jbcs.v6i6.255